Guy Harvey – Intradeco

Guy Harvey – Intradeco

by | Jan 14, 2022

Digital Transformation Done Right

With a newly launched digital back-end admin system on Shopify’s robust B2B platform, Guy Harvey’s inventory and fulfillment processes are faster, more efficient, and more successful than ever before!

Projects Objectives

Guy Harvey needed help keeping track of all of their moving inventory between warehouses, as well as create a more user friendly portal for quickly placing large orders. Utilizing the extreme customizability allowed in Shopify, as well as their increased investment in the B2B uses and technologies of the platform, we helped them build a custom, frictionless home on the juggernaut eCommerce platform.

Solution

A New Way to Place Orders

Already living on an “Out of the Box” version of Shopify, Guy Harvey now has a cleaner and more efficient platform for placing orders. Their sales reps are already loving the new digital platform, making their lives much, much easier.

Creative Design

Built off one of Shopify’s many themes, Redstage customized the site as well designed a new logo, banners, fonts, and colors. We take conversion rate and customer experiences into account to ensure the most successful design.

Security and Maintenance

Like any Redstage client, Guy Harvey’s site has been secured to the maximum potential, ensuring no data breaches. We provide ongoing support to ensure maximum uptime and top-notch performance.

Custom Shopify Development

A custom Shopify app for backend processes, Guy Harvey’s team now has a much more organized view of inventory on-hand and in-transit, a previous pain point for them.

Custom Integrations

Needing to integrate their processes into the new site took some custom work, specifically their SAP ERP solution. Redstage mapped the necessary metafields and removed the need for manual spreadsheets entirely.

Results

Boosted Sales and Productivity

From manual spreadsheets and email/phone orders, to a brand new digital B2B buying portal on Shopify. 100s of new orders already placed with easier and faster digital processes.

Increased Fulfillment Efficiency, Minimizing Errors

Going digital made it easier for the team to stay on top of order fulfillment and efficiency, limiting missed ship dates and double orders. Speeding up warehouse processes and raising their bottom line.

Improved Site Performance and Web Security

With increased web and transaction volume, we also had to ensure the site would perform as good, if not better, than before with new integrations and processes.

Hear what the Guy Harvey team has to say!

We have accounts that prefer to do orders on their own and this system is easy enough for them to do that. This platform is a huge advantage for the sales team and very easy to work with, utilizing the live photos of the items is great. Thanks so much Redstage. Super upgrade for the sales team!

Wilfredo

Very nice upgrade overall. Kudos to Redstage and the team! This new system will save us a ton of manual labor hours both in the office and in the warehouse.Thanks!

Harvey

What’s Next

More Digital Transformation and Support

Guy Harvey’s goal is to continue down the road of Digital Transformation, now focusing on a fully self-serving B2B buying portal for their customers. The team will continue to partner with Redstage long-term, ready to make improvements and optimizations further on their new platform.

The Binding Source

The Binding Source

by | Aug 24, 2020

B2B eCommerce,
Bound For Success

 

Wary of Magento 1’s end of support, The Binding Source knew it was time to migrate to a modern eCommerce solution. We helped them migrate to BigCommerce, integrate a multitude of B2B eCommerce features, and redesign their online store.

BOOK CONSULT

B2B eCommerce,
Bound For Success

Wary of Magento 1’s end of support, The Binding Source knew it was time to migrate to a modern eCommerce solution. We helped them migrate to BigCommerce, integrate a multitude of B2B eCommerce features, and redesign their online store.

BOOK CONSULT

 

The Binding Source is a nationwide distributor of 3M Industrial products, as well as many other major industrial manufacturers. Specializing in adhesives, tapes, velcro-type fasteners, and packaging solutions, The Binding Source has been a leading B2B distributor since 1986.

 

OUR STORY

B2B eCommerce Done Right

From lack of security updates to nonexistent technical support, Magento 1 was no longer a sustainable choice for hosting The Binding Source’s B2B eCommerce arm. When choosing a platform that had the B2B functionality they needed as well as easy maintenance, BigCommerce was the clear choice. BigCommerce’s suite of B2B features, from product filtering to price gatekeeping, is why it is one of the leading B2B eCommerce platforms.

The Challenge

The most important aspect of a Magento 1 migration is typically the data and product information migration. Redstage was tasked with bringing their Magento 1 store onto their new SaaS platform, BigCommerce. Along with this, The Binding Source also needed a handful of B2B eCommerce features to be implemented on their new site. These included product filtering, creating a wishlist, checking order status, accepting purchase orders as forms of payment, customer segmentation, gated B2B pricing, advanced shipping options and many more.

With a plethora of new features, The Binding Source also wanted to take this opportunity to redesign their product pages, category pages, home page, and even their logo to give their customers the user experience they strive to provide. From the site build, to the design, Redstage was ready to show its capabilities to cover every single base of The Binding Source’s project.

The Solution

Redstage was able to successfully migrate all The Binding Source’s eCommerce data, including over 6,000 products, from their original Magento 1 home to their new BigCommerce one successfully. As always, we ensured the site was ADA compliant and met our site performance standards. The most important part of the build was their new B2B eCommerce features. Our Business Analysts combed through The Binding Source’s business step by step, with industry experts who have spent time with B2B manufacturers and distributors throughout their careers.

Knowing exactly what they needed, Redstage got to work implementing each and every feature crucial to delivering the user experience excellence their customers are used to:

From lack of security updates to nonexistent technical support, Magento 1 was no longer a sustainable choice for hosting The Binding Source’s B2B eCommerce arm. When choosing a platform that had the B2B functionality they needed as well as easy maintenance, BigCommerce was the clear choice. BigCommerce’s suite of B2B features, from product filtering to price gatekeeping, is why it is one of the leading B2B eCommerce platforms.

The Challenge

The most important aspect of a Magento 1 migration is typically the data and product information migration. Redstage was tasked with bringing their Magento 1 store onto their new SaaS platform, BigCommerce. Along with this, The Binding Source also needed a handful of B2B eCommerce features to be implemented on their new site. These included product filtering, creating a wishlist, checking order status, accepting purchase orders as forms of payment, customer segmentation, gated B2B pricing, advanced shipping options and many more. With a plethora of new features, The Binding Source also wanted to take this opportunity to redesign their product pages, category pages, home page, and even their logo to give their customers the user experience they strive to provide. From the site build, to the design, Redstage was ready to show its capabilities to cover every single base of The Binding Source’s project.

The Solution

Redstage was able to successfully migrate all The Binding Source’s eCommerce data, including over 6,000 products, from their original Magento 1 home to their new BigCommerce one successfully. As always, we ensured the site was ADA compliant and met our site performance standards. The most important part of the build was their new B2B eCommerce functionalities. Our Business Analysts combed through The Binding Source’s business step by step, with industry experts who have spent time with B2B manufacturers and distributors throughout their careers. Knowing exactly what they needed, Redstage got to work implementing each and every feature crucial to delivering the user experience excellence their customers are used to:

B2B Features For Success

Gated B2B Portal

Ensure only approved merchants can see pricing information and make orders through the online portal with gated restrictions.

Custom Product Filtering

Make sure your customers find exactly what they’re looking for quickly with the custom filters you need on category pages.

Wishlists

Allow your customers to easily come back and complete transactions at a later time by saving items to their wishlists.

Advanced Shipping Options

With integrations to ShipperHQ, give your customers multiple shipping options that fill their needs while also being cost effective.

Order Tracking and Status Checks

Keep your customers up to date on the status of their order, giving them peace of mind with every purchase.

Acceptance of purchase orders

Allow customers to pay for purchases with purchase orders, the most common form of payment for B2Bs.

Customer Segmentation

Provide custom pricing, quantities, and product rules to different customers with customer groups and segmentation.

Minimum Purchase Quantity

Place minimum purchase quantity limits on certain products for certain customer groups.

Storing Payment Info

No need to re-enter payment info every time, store payment info securely on your site to speed up recurring transactions, and promote auto-reordering.

Tax Credit and Exemption Application

Apply for tax credits and exemptions you are eligible for automatically through one of our tax partners, like Avalara.

A Brand New Identity

Our award-winning Creative Team established a style guide for The Binding Source, used as the basis for the redesign of their site. With all the new features, the user interface of the site needed optimization and Redstage’s different teams all work hand in hand to ensure the best results. The entire site got a completely new look, from the category pages to the home page and even a brand new logo. With a new sleek site design, an array of new B2B eCommerce features, and a new SaaS platform to call home, The Binding Source was ready to scale their online business to its full potential.

Learn More

Already an industry-leading force in distribution and armed with the tools to provide excellence in user experience and customer service, the Binding Source is poised for an extremely successful year in B2B eCommerce.

Learn more about how the B2B eCommerce industry is rapidly changing, and why companies are investing more in it here. Get the latest eCommerce news, trends, and tips directly in your inbox by subscribing to our newsletter here, and follow us on Twitter, Linkedin, and Instagram.

Already an industry-leading force in distribution and armed with the tools to provide excellence in user experience and customer service, the Binding Source is poised for an extremely successful year in B2B eCommerce.

Learn more about how the B2B eCommerce industry is rapidly changing, and why companies are investing more in it here. Get the latest eCommerce news, trends, and tips directly in your inbox by subscribing to our newsletter here, and follow us on Twitter, Linkedin, and Instagram.

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