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Redstage + eBridge Connections – Responsive Design Webinar

Redstage + eBridge Connections – Responsive Design Webinar

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We’re excited to announce that Adam Morris, Redstage Co-Founder and CEO, will be co-hosting a webinar in conjunction with Redstage partner eBridge Connections on the benefits of Responsive Design and its importance in today’s Ecommerce landscape.

Responsive design allows store owners to create a shopping experience that is consistent for all customers regardless of what device they are viewing the site on (desktop, tablet or mobile). This method results in a website that adjusts automatically based on the users device.

The webinar will explain:

  • The current state of mobile and tablet shopping
  • What responsive design is and how it works
  • The benefits of using responsive design

The webinar will take place on Thursday, June 26, 2014 at 2:00PM – 3:00PM EDT. You can register here to join in and see why responsive design is so important so you can stay competitive in your industry.

Partner of the Month – Signifyd

Partner of the Month – Signifyd

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Each month we feature a new partner on our Blog as part of our Partner of the Month Series. This month, we’re proud to feature Signifyd, a fellow Magento Partner, who is helping companies of all sizes save time combating fraud easily and effectively.

Signifyd is a team of payments industry veterans who share two things: a passion for solving hard problems, and a commitment to customer excellence. The company was started to take the hassle out of dealing with fraud while running an online store, so e-commerce businesses can focus on what they do best: making and selling their goods online. Signifyd is comprised of brilliant minds from companies like PayPal, FedEx, SilverTail Systems (now RSA) and Fraud Sciences who created the tools and processes that they use to catch fraudsters, and that process has evolved with Signifyd.

Signifyd turns customer data into Intelligence by connecting the dots between the offline identity of the user with their online persona. 120+ indicators from sources such as Social, Devices, IP Geo-location, Proxies, Customer History, BIN, Blacklists, Velocity, Search Engines and Public Records are used to determine the validity of a transaction and the identities represented in that transaction. Signifyd knows how to interpret a user’s digital footprint and bridge the gap between Online and Offline Identity. And they know how to do it without creating friction for legitimate users.

Signifyd serves customers of every size, from merchants with under $100k in annual sales to some of the biggest names in eCommerce like the Home Shopping Network, Build.com and Wayfair.com.  With a broad range of customers and skill sets, Signifyd also sees a broad range of needs, though the majority of their successes with customers fall into three main categories: reduce fraud, increase order acceptance, and streamline the manual review process. 

A customer like Wayfair.com, who already had an eCommerce fraud suite in place when it started using Signifyd, still finds tremendous value in the context that Signifyd can provide to its transactions.  By analyzing the connections between transactional data elements, Signifyd has helped Wayfair reduce chargebacks significantly over the tools already being used, and flagged fewer transactions in the process. Fewer incorrectly flagged transactions along with minimized fraud losses means better performance at both the top and bottom lines for Wayfair.  Signifyd is happy to be a part of the team that has helped Wayfair grow beyond $1 billion in annual sales.

Another interesting use case for Signifyd is Petflow.com.  Like a lot of companies selling goods online, Petflow had an aggressive challenge and review process to help minimize the threat of fraud.  Additionally, any incorrectly blocked transactions negatively impacted revenue and thus the customer experience. Petflow.com, named the #1 Social Commerce Company by Internet Retailer last year, turned to Signifyd to help streamline its decision process while still keeping fraud rates in an acceptable range.

Since deploying Signifyd, Petflow.com has maintained a 90% reduction in chargebacks and a 90% reduction in time spent manually reviewing cases vs. its previous tools.  Because of the accuracy of Signifyd’s risk engine, Petflow can safely accept more orders, flagging only those transactions that really are risky.  More happy customers means more business for Petflow.com.

You can always find Signifyd at www.signifyd.com, but you can find them at major industry events, too.  Signifyd is a Magento Silver Industry Partner and just got back from their excellent Magento Imagine conference in Las Vegas in May, and also recently exhibited at IRCE in Chicago.  Signifyd is a perennial Merchant Risk Council (MRC) attendee and METAward winner for most innovative company. You can also check out their Magento Extension on MagentoCommerce.com.

Ecommerce Growth is Still Strong – Mobile Shopping on the Rise

Ecommerce Growth is Still Strong – Mobile Shopping on the Rise

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Over the past few years, Ecommerce sales have been steadily growing causing quite a stir in the retail industry. Companies across the US are trying to find the right balance between the number of physical store they need to operate as well as how much to invest in Ecommerce.

Recently, comScore released a report on Ecommerce sales data in the US, and if that is any indication of what is to come, we will continue to see major growth in the industry. Some of the top Highlights from the report include:

-Top-performing categories were: Apparel & Accessories, Consumer Packaged Goods, Sport & Fitness, Digital Content & Subscriptions, and Home & Garden. Each category grew at least 13% YOY
-Desktop Ecommerce accounted for 11.7% of consumers’ discretionary spending, the highest Q1 share on record
-Of the additional $7.3billion in mobile commerce (m-commerce) smartphone purchases accounting for 62% of sales vs 38% from tablets

The Chart below shows the trend of Ecommerce sales since 2008.

 Call us today and see how you can capitalize on this growth!

Look out Chicago – Redstage is coming to IRCE!

Look out Chicago – Redstage is coming to IRCE!

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Redstage is excited to announce that we will be attending this year’s IRCE conference at McCormick Place West in Chicago. The conference will be from Tuesday June 10 – Friday Jun 13. For more information and to purchase passes to attend the conference, please visit: https://www.irce.com/

This year marks the 10th anniversary of the IRCE conference and we look forward to being a part of it. Our Director of Sales and Redstage representative, Jenn DeLorenzo will be attending the conference from June 11 – 13. We’re excited for everyone to meet Jenn and talk about their current initiatives with Magento as well as discuss opportunities for re-platforming to Magento from their current platform.

Redstage Partner Celebros is also attending this years IRCE conference. Celebros offers a highly advanced semantic search among other advanced user experience automation products. We’re always excited to see the team over at Celebros and see what new things they’re working on. You can meet Jenn  over at the Celebros booth (#763). Be sure to check the Celebros booth out!

For more information about Redstage or to schedule a meeting, please email info@redstage.com.