Gorgias
The Helpdesk Made For eCommerce Stores
Gorgias
The Helpdesk Made For eCommerce Stores
ABOUT
B2B Buyers Want a B2C Experience
B2B Buyers want a B2C buying experience: fast, frictionless, and personalized.
Gorgias can help, as it’s the leading customer engagement platform for merchants that want to compete and grow their eCommerce channel. Gorgias increases support efficiency by over 20%, and currently powers over 7,000 eCommerce merchants across verticals with exceptional customer experiences.
ABOUT
B2B Buyers Want a B2C Experience
B2B Buyers want a B2C buying experience: fast, frictionless, and personalized.
Gorgias can help, as it’s the leading customer engagement platform for merchants that want to compete and grow their eCommerce channel. Gorgias increases support efficiency by over 20%, and currently powers over 7,000 eCommerce merchants across verticals with exceptional customer experiences.
SERVICES
Tools to Empower B2B Merchants
Deflect 10% of Calls
Use the power of live chat to increase efficiency, increase conversions and deflect costly calls.
Aggregate all channels into one
Bring all your email, SMS, social media, live chat, and phone customer tickets into one place. This will provide an omnichannel view of your customers and save time.
Leverage machine learning automations
Use automations for digital channels to free-up time so your team can focus on higher AOV clients.SERVICES
Tools to Empower B2B Merchants
Deflect 10% of Calls
Use the power of live chat to increase efficiency, increase conversions and deflect costly calls.
Aggregate all channels into one
Bring all your email, SMS, social media, live chat, and phone customer tickets into one place. This will provide an omnichannel view of your customers and save time.
Leverage machine learning automations
Use automations for digital channels to free-up time so your team can focus on higher AOV clients.See the Difference Gorgias Can Make
Try the Gorgias ROI Calculator and see how much money you could be saving!
VIDEO SECTION
The Best Merchants Grow Through Exceptional Customer Service.
Decrease costs by 30% through automation and call deflection
“Together we can help B2B businesses provide a B2C buying experience”
“Our partnership with Redstage will help B2B eCommerce merchants create next-level customer experiences. Together we can help B2B businesses provide a B2C buying experience – meaning faster response times, personalized responses based on data, and increased efficiencies.”
– Rachel Fefer, Director of Enterprise Partnerships, Gorgias
INTEGRATIONS
Gorgias Integrates with
- Magento
- Shopify
- Klaviyo
- Yotpo
- Loyalty Lion
- BigCommerce
- Shopify Plus
- Trustpilot
- Shipstation
- …and more!
INTEGRATIONS
Gorgias Integrates with
- Magento
- Shopify
- Klaviyo
- Yotpo
- Loyalty Lion
- BigCommerce
- Shopify Plus
- Trustpilot
- Shipstation
- …and more!
BLOG
Recent Articles
-
We're delighted to announce Redstage is now Fulcrum Commerce. Our new name and identity reflect our...Agustin MorcilloJune 1, 2023 -
How convenience, customer experience, and data centralization are taking hold in the B2B market, and how...Jose SuarezDecember 22, 2022 -
We teamed up with fraud prevention and shipping experts to help eCommerce merchants identify 3 common...Jose SuarezNovember 23, 2022
BLOG
Recent Articles
-
We're delighted to announce Redstage is now Fulcrum Commerce. Our new name and identity reflect our...Agustin MorcilloJune 1, 2023
-
How convenience, customer experience, and data centralization are taking hold in the B2B market, and how...Jose SuarezDecember 22, 2022
-
We teamed up with fraud prevention and shipping experts to help eCommerce merchants identify 3 common...Jose SuarezNovember 23, 2022
BLOG
Recent Articles
-
We're delighted to announce Redstage is now Fulcrum Commerce. Our new name and identity reflect our...Agustin MorcilloJune 1, 2023
-
How convenience, customer experience, and data centralization are taking hold in the B2B market, and how...Jose SuarezDecember 22, 2022
-
We teamed up with fraud prevention and shipping experts to help eCommerce merchants identify 3 common...Jose SuarezNovember 23, 2022
