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REDSTAGE CASE STUDY

ONE MARKETPLACE, UNLIMITED POTENTIAL

Redstage and Fulcrum Digital collaborated to create DMEhub’s B2B multi-vendor marketplace portal for durable medical equipment.

REDSTAGE CASE STUDY

ONE MARKETPLACE, UNLIMITED POTENTIAL

Redstage and Fulcrum Digital collaborated to create DMEhub’s B2B multi-vendor marketplace portal for durable medical equipment.

DMEhub is an online electronic prescribing (e-prescribing) tool that allows physicians and other medical practitioners to write and send prescriptions for durable medical equipment to medical equipment suppliers electronically — rather than via handwritten or faxed prescriptions. The site helps doctors and medical staff spend more time on patient care and less time on paperwork.

Ken Holdel

VP of Product Development DMEhub

"We needed to get to a place where we could securely, safely and confidently launch the software within the broader healthcare marketplace. The greatest benefit I received was peace of mind. Knowing that someone has our software covered 24/7, that I can rely on them to do what they say they're going to do, that gives me peace of mind. I've worked with a lot of vendor partners, and far and away they're the best I've ever worked with. From a resource perspective, they bring the most talented resources to the project that I've worked with in my history."

OUR STORY

A Supplier-First Platform

The Challenge
For healthcare institutions, doctors and their time are high priority. As a duty of patient care, doctors are also responsible for signing-off on medical equipment. As a result, the DMEhub team needed procurement of medical equipment to be as simple as possible for people at the hospital ordering on behalf of the patient.

In addition, the DMEhub would need a robust backend and the ability to manage highly sensitive data, and secure sign-in functionality that would make it different from a typical marketplace.

The Result
Redstage and Fulcrum collaborated to build DMEhub’s secure B2B supplier portal. It allows physicians and other medical practitioners to write and send prescriptions for durable medical equipment to medical equipment suppliers electronically (instead of using hand-written or faxed prescriptions) saving time for all involved.

The Challenge
For healthcare institutions, doctors and their time are high priority. As a duty of patient care, doctors are also responsible for signing-off on medical equipment. As a result, the DMEhub team needed procurement of medical equipment to be as simple as possible for people at the hospital ordering on behalf of the patient. In addition, the DMEhub would need a robust backend and the ability to manage highly sensitive data, and secure sign-in functionality that would make it different from a typical marketplace.

The Result
Redstage and Fulcrum collaborated to build DMEhub’s secure B2B supplier portal. It allows physicians and other medical practitioners to write and send prescriptions for durable medical equipment to medical equipment suppliers electronically (instead of using hand-written or faxed prescriptions) saving time for all involved.

The hub securely collects patient information through an integration with an Electronic Health Record (EHR) system or through manual input. DMEhub asks a series of questions to determine patient health needs and insurance qualifications, maintaining HIPPA compliance. Next, it uses programming logic to produce a list of suggested items that match the patient’s needs and qualifications.

Once the right items are selected, DMEhub collects and generates the medical equipment order and prescription, packages it, and electronically sends it to the medical equipment supplier chosen by the healthcare provider. Another of DMEhub’s key advantages is its ability to give providers and suppliers full visibility into the order status throughout the entire process.

Suppliers receive the documentation they need in one comprehensive package so they can easily fill or refer orders. If they need more info, the order stays in DMEhub and moves back to the provider with clear instructions for what is needed.

Key Feature 1:

Security & Compliance

The hub securely collects patient information through an integration with an Electronic Health Record (EHR) system or through manual input. DMEhub asks a series of questions to determine patient health needs and insurance qualifications, maintaining HIPPA compliance. Next, it uses programming logic to produce a list of suggested items that match the patient’s needs and qualifications.

Key Feature 2:

Rapid Order Fulfillment

Once the right items are selected, DMEhub collects and generates the medical equipment order and prescription, packages it, and electronically sends it to the medical equipment supplier chosen by the healthcare provider.

Key Feature 3:

Process Transparency

Another of DMEhub’s advantages is its ability to give providers and suppliers full visibility into the order status throughout the entire process. Suppliers receive the documentation they need in one comprehensive package so they can easily fill or refer orders. If they need more info, the order stays in DMEhub and moves back to the provider with clear instructions for what is needed.

EXPANDING & EFFICIENCY

Here’s What’s Next

More and more suppliers are adopting DMEhub every day, thanks to the portal’s simple interface. Doctors and medical staff appreciate the time-saving advantages of the platform, especially the speed of order processing. Redstage and DMEhub continue to work together to implement new features for the platform and provide better experiences for modern healthcare institutions. We’re also helping the DMEhub crew with their DTC channel with continuous development and support.

More and more suppliers are adopting DMEhub every day, thanks to the portal’s simple interface. Doctors and medical staff appreciate the time-saving advantages of the platform, especially the speed of order processing. Redstage and DMEhub continue to work together to implement new features for the platform and provide better experiences for modern healthcare institutions. We’re also helping the DMEhub crew with their DTC channel with continuous development and support.

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