FLATTEN THE CURVE,
NOT YOUR BUSINESS.
COVID-19 is proving to be the ultimate business continuity stress-test. As a remote business, we’re sharing our insight to help businesses stay connected and weather the storm.
FLATTEN THE CURVE,
NOT YOUR BUSINESS.
COVID-19 is proving to be the ultimate business continuity stress-test. As a remote business, we’re sharing our insight to help businesses stay connected and weather the storm.
DO NOT HESITATE, WE ARE HERE TO HELP
We understand the impact of COVID-19 and the importance of your business serving your customers’ needs during these unprecedented times. It is up to all of us to work together as a community to overcome this obstacle and keep business running as usual. It’s our duty here at Redstage to support today’s digital businesses so you can continue providing high quality service to your customers. Here are some key considerations.
THE NOVEL CORONAVIRUS COVID-19 GLOBAL IMPACT
With the new landscape, even Amazon is feeling the tension. Just this week, the eCommerce giant chose to limit all non-essential goods from their warehouse inventory. As a result, it’s more important than ever to be able to serve your customers’ needs digitally.
That is why we are here to make sure you take the necessary proactive steps to keep your business running at maximum capacity.
We know your employees need to work from home, and conventional forms of conducting business are eroding by the day. To be there for your customers, your business needs to adapt and transform into a digital business. It may sound daunting, but there are many simple steps you can follow to move the needle, accelerate processes, and get back on track.
The investments you have made in web technologies and eCommerce will pay off now even more than ever, but that is just one aspect of your business as a whole. Action must be taken now to support those investments by putting your business in the cloud. Providing your employees a solution to do business from their homes is vital to the survival of your company.
We’ll help you and your team stay running at full speed.
Cloud technologies give companies the flexibility to work from anywhere while keeping employees in-sync. Whether you need a way to collaborate on projects virtually from different regions, or you just want some face-time with colleagues from far away, there are tools for that.
Our team uses various technologies to keep a close eye on client projects anytime, anywhere, from digital filing systems to video chat software, instant messaging, and more. Using these tools can give companies a competitive advantage, streamline many of your business processes, all while keeping your employees safe.
Operating as a globally distributed organization necessitates the use of these tools which can help you guarantee on-demand service throughout the COVID-19 crisis.
Here are a few examples of cloud systems we use to improve workflow across our global remote teams:
| Microsoft Office | Adobe Cloud Suite |
| SharePoint | GoToMeeting |
| OneDrive | Highfive |
| MS Teams | BlueJeans |
| SharePoint | Live Chat |
| Jira Tracking |
the continuity of your Business,
Is the highest priority of Ours
If you need help optimizing business operations for remote work or a few extra hands on your projects while your team adjusts, Redstage is here to support your digital transformation needs.
As tele-commuting becomes the new “normal,” every company needs new technology to allow employees to work virtually. We can help you connect your systems and empower your team.
ONLINE SUPPORT
REMOTE TEAMS
TRAINING
We can help by implementing business continuity technologies, monitoring your eCommerce store to manage heavier than usual traffic, training your team on new technology, and providing dedicated resources for any and all web development needs.
Having a digital transformation mindset is crucial for getting through today’s challenges. Our team can help you implement new technologies to ease the burden of rapid business changes and help you keep your business structure in tact.
BUILD YOUR CUSTOMER SERVICE PLAN
With more customers shopping online, it’s vital to provide great eCommerce experiences. We have the tools, insight, and experts to guide you and face the storm together. Give us a call for assistance creating your customer service plan today! Online merchants can get up to 3 months off support packages depending on the level of need.
Call With One Click: +1-888-335-2747
Email Our Support Team: info@redstage.com
About Redstage
Redstage Worldwide is a web development agency specialized in building websites on leading eCommerce platforms. Redstage is an Magento Specialized Adobe Commerce Cloud Partner, Salesforce Commerce Cloud Partner, BigCommerce Elite Partner, and Shopify Plus Partner.
We’re known for our wide-ranging B2B eCommerce transformation services and our intimate understanding of B2B business operations.
About FULCRUM DIGITAL
Digital Velocity, Delivered
Fulcrum Digital is a full-service technology company that specializes in digital transformation – delivering industry platforms, enterprise-grade software products, digital accelerators and transformation services.
Working hand in hand with Redstage, Fulcrum’s core offerings can augment your eCommerce capabilities with:
- Extended coverage of customer support
- Order processing
- Back-office processing via both voice and email
- Web chat agent support
- 24/7 monitoring through our global delivery centers
- Business application development and maintenance
- Database support
For more information, visit www.fulcrumdigital.com.
